Returns & Refunds
PLEASE READ CAREFULLY
IF YOU REQUIRE A REFUND OR EXCHANGE, PLEASE START BY CONTACTING US: firstname.lastname@example.org
Our return policy is valid for 30 days. After 30 days, unfortunately, we can't offer you a refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging.
- Please do not send your purchase back to the manufacturer or distributor.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
Late or missing refunds (if applicable)
- If you haven’t received a refund in 1-3 business, first check your bank account or credit card account again.
- Then contact your credit card company or bank since it may take some time before your refund is officially posted to your account.
- If you’ve done all of this and you still have not received your refund within 5 business days, please contact us at: email@example.com
If you need to exchange an item for any reason, you can do so within 30 days of the original purchase date.
Just send an email to: firstname.lastname@example.org
To return your product, please contact email@example.com to let us know you will be sending something back. We will provide you a return address where you can send back your item(s).
- Please include your order number in the return package.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
If there are any questions or concerns, please don't hesitate to reach out to us for more information. We would be glad to help.